Delta Added Values
$1500 in Resort Coupons
Receive $1500 in resort coupons that can be used towards a variety of service such as private dinners, wine, spa services and more. The coupon amount per service varies and must be presented at time service is requested. Guests will be provided a booklet with coupons upon check-in. Discounts cannot be exchanged for cash; unused discounts will not be refunded. Offer is subject to change at any time without notice. Other restrictions may apply.
Environmental Tax - Not Included
Several Municipalities in Cancun, Riviera Maya and Isla Mujeres have enacted an Environmental Tax to help maintain beaches and ecosystems. This tax is not included in any packages and therefore may be assessed directly by the hotel upon check out. The cost of the tax is between $25.00 - $35.00 Mexican Pesos per room per night (approx. $1.75 USD). The Municipalities included are Benito Juarez, Solidaridad, Puerto Morelos and Isla Mujeres. Subject to change without notice.
Round Trip Transfers
TRANSPORTATION INCLUSIONS:
Roundtrip, shared-ride transportation between the airport and your hotel is included in your package. If you have purchased an upgraded vehicle transfer, please refer to the TRANSFER INFORMATION area of your travel documents. Transfers are provided between the Cancun Airport and Cancun hotels only.
Transfers are not available between hotels.
ARRIVAL INFORMATION:
1. After clearing Immigration and Customs, proceed to the arrivals and transportation area located OUTSIDE of the terminal. The hallway between Customs and the airport exit is dedicated to timeshare sales. The representatives in this hallway are not affiliated with our company. Avoid solicitation by walking directly past the timeshare booths and agents and exit the building.
2. Look for our Destination Expert team, TRAFICTOURS, wearing LIGHT BLUE SHIRTS and displaying a sign with our logo (located at the top of this document). They are your official Destination Expert team in the Riviera Maya and Cancun and will direct you to your hotel transportation vehicle.
DEPARTURE INFORMATION:
1. Our Destination Expert team will provide you with the pick-up time for your transfer to the airport.
2. Please be checked out of the hotel and be ready to depart for the airport 10 minutes prior to your scheduled pick-up time.
3. Your transportation is scheduled based on flight departure times and is regulated by the airport authorities in compliance with mandated security requirements. Your transportation pick-up time for day of departure is scheduled in advance and may not be altered.
DESTINATION EXPERT CONTACT INFORMATION:
If you require service or assistance of any kind while in Cancun or Riviera Maya, please contact our official Destination Expert, TRAFICTOURS between 8:00am and 8:00pm by calling 998-193-0571. To complete your destination experience, we encourage you to coordinate all local sightseeing tours and activities through our official Destination Experts. They can offer you a selection of the most popular activities in Cancun, working with quality and reputable tour providers to ensure your satisfaction. Use caution when purchasing tours from any other source.
Tour Credit
Receive a $25.00 USD credit per room, pre stay toward the purchase of an excursion through TRAFICTOURS. Upon arrival at your hotel visit your TRAFICTOURS Destination Expert and present this document to utilize your $25.00 USD excursion credit. Credit is only valid when tour is booked with the Destination Expert within 24-hours of arrival. Restrictions apply to select tours, a minimum amount of $75 is required to receive the $25 discount and it is not combinable with other promotions. Valid per room, has no cash value and is subject to change without notice.